This page summarises material changes to the Terms of Service and the Privacy Policy. When one of them changes in a way that needs your acceptance, the Nemosine app tells you, links here, and asks you to accept the updated documents before cloud sync continues.
These summaries help you see what changed. The full documents are what apply, and they always show the current text.
6 November 2026
Privacy Policy and Terms of Service
- Automatic error reports, only if you allow them. The first time the app runs into an error, it asks whether to send error reports automatically. Nothing is sent until you choose Send automatically, or tap Send report on an error screen. A report says what kind of error happened and where in the app's code, the day, how often, the app version, the system and device model, and whether you have Pro, are signed in and use sync. It never contains note content, chat text, your account or a device identifier, and it is not linked to your account. Reports are kept for 90 days. You can change your answer in Settings › Send feedback.
- The app asks for your permission before it sends any report, so it does not ask you to accept the documents again.
3 November 2026
Terms of Service, Privacy Policy and Cloud AI Data Processing
- Luna is the only cloud AI model. Luna is a GPT-6 model operated by OpenAI (OpenAI Ireland Limited) on OpenAI's standard business terms. Grok (xAI) and GLM 5.3 Flash (NEAR AI) are removed from every document. The Cloud AI Data Processing document is a new version, and the app asks you to accept it again before your next message to Luna.
- Luna's reasoning is stored and replayed. OpenAI returns Luna's internal reasoning encrypted; your device stores it with the chat and sends it back with later messages in that chat so Luna keeps its context. It syncs inside the same end-to-end encrypted row as the message. OpenAI may keep request content for abuse monitoring for up to 30 days.
- Sensitive notes. The documents now describe how sensitive notes, sensitive memory and earlier sensitive chats can reach OpenAI: only while shown, only in a chat whose Sensitive notes switch is on, and only after the app has warned you.
- Web purchases. Nemosine AS sells Pro on the web through RevenueCat Web Billing with Stripe. The Terms now state the refund rules for web purchases and the 14-day right of withdrawal for consumers in the EU and EEA, including that Pro starts immediately and that you pay for the days you had it if you withdraw.
- Local error log. The app keeps an error log on your device, without note content. It is attached to feedback only when you tick the option, and nothing is sent until you send the message yourself.
- On-device models by name. The Terms name the local models now shipped: NeoN and NeoN Plus (MiniCPM5), K2 Horizon on Mac, and EmbeddingGemma 2 for search by meaning on Apple devices.
- Cloud AI use is now described as charged in credits against your plan's monthly allowance.
16 October 2026
Terms of Service and Privacy Policy
- A new section in the Privacy Policy, "What Nemosine does not encrypt", with a matching paragraph in the Terms: Nemosine does not encrypt the notes stored on your device itself (your device's own encryption protects them), the sensitive-content PIN hides content but does not encrypt it, the app does not yet lock with Face ID, Touch ID or a passcode, and Cloud AI content is processed in readable form by our relay and the model provider.
- Hugging Face is listed as the host of the on-device model files the app downloads; it receives your IP address and the file name, never your notes.
- These were clarifications of how the service already worked, so the app did not ask you to accept the documents again.
21 September 2026
Terms of Service and Privacy Policy
- You must now be at least 16 to create a Nemosine cloud account or use Cloud AI. This applies in every country, including where local law sets a lower age. The minimum age was 13.
- When we make a material change to the Terms or the Privacy Policy, the app now tells you, links to a summary on this page, and asks you to accept the Terms and acknowledge the Privacy Policy again before cloud sync continues. Notes stored on your devices are not affected.
This log starts with the 21 September 2026 update.